veg sizzle's (Thane)

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  Sunny (guest)Sunny (guest)

  Dear All, Thane's Veg Sizzle restaurant is probably the worst restaurant I have been to in 31 yrs of my life in Mumbai. The staff here is the most uncourteous and the most obnoxious I have encountered. I visited this terrible restaurant on 18/02/2012. I ordered a Masala Papad - Rs 32, Veg Triple Schezwan Rice - Rs 160 & Fresh Lime Soda - Rs 45. The bill no on the cash memo is 27. My experience at this average restaurant was ruined when the Fresh Lime Soda was brought to my table. Anyone with a decent eyesight could see that a thick layer of syrup was sitting right at the bottom of a puny little sherbetwala glass. The glass was filled right up to the rim which means any attempt to stir it would result in the soda being spilled on the table. I told my waiter to do something about it who simply held the straw and attempted to stir it. It was like watching a chimp remove ants from an anthill with a hay straw on Discovery Channel. I told him to get me another one, to which he said that I would still be charged for the one that was already on my table. I argued that it was not my fault that the restaurant didn't know how to serve something as simple as Fresh Lime Soda. This was followed by a rude response from the waiter who while pointing at the floor uttered - "Is hotel mein fresh lime soda aisa hee milta hai". I restrained myself from swearing at him as there was a family in the restaurant. I demanded to speak to the manager who told me the same thing. I tried to reason with him and told him that they should own up responsibility for the lousy job they had done. I told him I did not come to his restaurant to watch bubbles fizzle out from my drink while their staff tried to stir it with a straw. He said the same thing to me - "Is hotel mein hum fresh lime soda aisey hee dete hai" I got up from my seat without finishing my meal and paid my bill at the cashier's desk. I left in disgust looking back at the carrot in their logo and wishing it was lodged in the restaurant staff's backside. Don't go here if you don't want to be embarrassed.

  13 years ago | reply | hide comment