Highwood Motel | hotel

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  don't stay there (guest)

  The Motel charged our credit card upfront, even though we did not stay for the second night. They would not give us a confirmation number when we called to book the room in advance. They would not provide us with a properly itemized receipt, showing price per room, taxes etc. Some people paid more ($183 for 3 people), some less than us ($155 for 4 people) for the same room, same time span. The air conditioner worked only part of the time, the room was quite dirty/ dusty/ mouldy and to fold out the ancient hide-a-bed for our kids, we had to move all the furniture around to have enough space to unfold it and reveal more dirt and BUGS! We also had no hot water in the morning. There was a disgusting smell coming from the sink, every time somebody turned on the water. The "cleaning crew" that came around in the morning did not even carry a vacuum cleaner and as far as we could tell, they only exchanged dirty towels. The TV was a whopping 20 inches and the picture was totally orange. Overall... stay in a B&B in the area, much better value and much nicer!

  18 years ago | reply | hide comment