Here is my resume as IT Engineer for your kind consideration.
PARAMDEEP SINGH E-Mail- talk_param@rediffmail.com
Mobile - 9814064353
#1155, Phase 3B-2
Mohali.
OBJECTIVE
To work in company where I can groom myself and prove to be an asset for the company.
Experience :- Above Six Years
May 2006 Onwards
Working with Competent Synergies Pvt. Ltd., Sec-34, Chandigarh.
Competent Synergies Pvt. Ltd is ISO Certified Outsourcing business Company. Having Call Center for major telecom companies (Airtel, Hutch, TATA, Connect HFCL). They have 550 Seated Call Center in Sec 34 A and in Mohali (2500 Seated). www.competent.biz
Job Responsibilities
• Responsible for setup of 115 computers, providing Hardware and Networking Support.
• Handling Different types of Airtel Software’s (Arbor, Kenon, Ecrm, PACS, Supervisor PACS, PPAS, CC agent etc.)
• Handling Servers Including Data Server, Print Server, Proxy Server, Voice Logger.
• Handling Cube Dialer with 60 Seats extns.
• Antivirus & Patch Management.
• IT Vendor Coordination.
• Taking Care of Weekly and Monthly IT Audit ( Verifying implementation of IT Policy on all desktops / desktops and servers health check )
August 2005 – April 2006
Worked with PARAS Enterprises, Sec-35 as Service Engineer.
Job Responsibilities
• Provide Hardware, OS installation, Windows troubleshooting & Networking support at Paras and to its clients.
• New setup and troubleshooting of Wi-Fi devices.
May 2004 – July 2005
One Year & 3.5months experience as Computer Hardware & Network Engineer with Multiple Zones India Pvt. Ltd., New Delhi.
Job Responsibilities
• As networking Engineer, survey the sites to be networked.
• Make new setups of networking in Hotel (in Shimla), in Hospital (in Ludhiana) and in different companies of Delhi.
• Worked as resident Engineer in Five star hotel (Hotel GRAND) of New Delhi.
July 2002 – Apr 2004
Worked as a computer networking engineer in Maxpro Networking Pvt. Ltd., Sec-44C, Chandigarh.
Job Responsibilities
• As networking Engineer, visit sites to make the estimate of Networking in Chandigarh, Haryana and whole Punjab.
• Make structured Cabling at Petrol Pumps of Reliance in whole Punjab and Bikaner.
• Troubleshooting of Network Problems in schools and colleges and at different sites.
May 2000 – Jan 2002
Worked as a service engineer in North India Computers, Sec.-22 Chandigarh.
Job Responsibilities
• Assembling of PC’s.
• Installation of Windows and all software’s of Desktop PC’s including Languages and trouble shooting of Device drivers like Sound, Modems and LAN cards.
• Provide support in diff. offices and door to door for Desktop PC’s.
Systems Exposure And Skills
• Installing, Configuring, and Administering Microsoft Windows.
• Working with 550 PC’s Network as Technical Engineer in Airtel Call Centre.
• Working Experience in Wi-Fi Devices & Structured Cabling.
• Working experience of Lotus Notes.
• Working experience on Microsoft Outlook and Outlook Express.
• Working Experience on Win Proxy.
• Working experience on Predictive Dialers.
EDUCATIONAL QUALIFICATION
• Graduate in Arts from Kurukshetra University.
• Appeared for PGDCMN from Kurukshetra University.
PROFESSIONAL QUALIFICATION
• One Year Advanced Diploma in Computer Hardware & LAN Engineering from Jetking. (Aug.1998-Sep.1999)
• MCP (Microsoft Certified Professional)
• MCSE (Microsoft Certified Systems Engineer) (July 2001-Jan 2002)
• Doing CCNA (Cisco Certified Network Associate)
PERSONAL DETAILS
Father’s Name : Sh. Surinder Singh
Date of Birth : Oct.15, 1976
Sex : Male
Marital Status : Married
Nationality : Indian
(PARAMDEEP SINGH)
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