Ajuda / FAQ

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Please see [[Help/FAQ#If_a_business.2C_shop.2C_store_etc.2C_moves_or_is_shut_down.2C_should_I_delete_the_defunct_place_object.3F |here]]
 
Please see [[Help/FAQ#If_a_business.2C_shop.2C_store_etc.2C_moves_or_is_shut_down.2C_should_I_delete_the_defunct_place_object.3F |here]]
  
===Some places show users' names at the bottom of an object window, but other places don't have a user's name. Why?===
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===Alguns lugares mostram os nomes de usuários na parte inferior de uma janela de um local, mas outros lugares não tem um nome de usuário. Por que?===
They were made by unregistered user (UU).
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Elas foram feitas pelo usuário não registrado (UU).
  
 
===I found several place tags marking the same place. What do I do?===
 
===I found several place tags marking the same place. What do I do?===

Revision as of 16:38, 6 September 2012

Bem-vindo a FAQ!

Se você é um usuário novo ou inexperiente, reconhecemos que levará tempo para entender as regras e usar os recursos do Wikimapia corretamente. Você pode ter muitas perguntas que precisam de respostas ou você pode precisar apenas de um ponto de partida para retomar o caminho.

Portanto apresentamos a FAQ, para que ele possa tirar suas dúvidas. Ela abrange os princípios essenciais necessários para mantê-lo bem-informado e tornar seu trabalho na Wikimapia compatível com o dos demais usuários e agradável.

Contents

Filosofia básica

Para que serve a Wikimapia?

Wikimapia tem como objetivo marcar todos os objetos geográficos do mundo e fornecer uma descrição útil para eles, de modo que qualquer pessoa possa compartilhar seu conhecimento e explorar livremente o mundo.

Para quem foi feita a Wikimapia?

Para quem estiver interessado em explorar o mundo ou gostar de compartilhar seu conhecimento com todos aqueles que usam a Wikimapia.

O que é a ideologia básica do Wikimapia?

Para tornar-se consciente da ideologia básica do Wikimapia recomendamos que você clique aqui.

Quais são as diretrizes para usar o conteúdo da Wikimapia?

De acordo com a Licença Wikimapia, você pode usar o conteúdo da Wikimapia como você desejar (reformulando, partilhando, transformando ou adaptando em qualquer forma reconhecidamente derivada do original para qualquer uso). Nós também encorajamos você a construir o seu trabalho em dados da Wikimapia e exigir a sua posterior distribuição sob a mesma licença ou semelhante a esta.

O nome é Wikimapia ou WikiMapia?

Este site é usualmente chamado de Wikimapia.

Como posso ajudar?

Há muitas maneiras de contribuir para o Wikimapia. Adicionando/editando locais já é uma grande ajuda. Você também pode ajudar a traduzir a interface para o seu idioma, informar sobre erros em listagem específica ou tornar-se um usuário avançado (moderador) para ajudar outros usuários.

Ajuda

Como posso obter ajuda para usar Wikimapia?

Primeiro de tudo você deve ler a Wikimapia Docs e as diretrizes cuidadosamente. Se você ainda não encontrou a resposta para a sua pergunta envie uma mensagem para um usuário avançado ou você também pode pedir ajuda no fórum.

O que é um administrador?

Administradores são os membros da Equipe Wikimapia.

Como posso obter ajuda através do administrador?

Primeiro, certifique-se de que um moderador ou um usuário avançado (UA) não possa te ajudar. Em seguida, envie para os administradores uma mensagem ou um e-mail para contact@wikimapia.org

O conteúdo da Wikipédia

Quais são as diretrizes para usar o conteúdo da Wikipedia?

Articles quality on Wikipedia fit Wikimapia demands. So you can certainly use Wikipedia while describing a place or give a link to Wikipedia article.

Copiar e colar um artigo da Wikipedia inteiro em uma caixa de descrição do Wikimapia é uma ótima ideia?

Dando um link para o artigo é mais que suficiente, não é necessário repetir as coisas duas vezes.

Idiomas

Pode adicionar informações no meu idioma em uma página de outro idioma?

Não. Você não pode adicionar idiomas em uma página de outro idioma. Esta restrição aplica-se a formulações adicionadas após o título apropriado. Você só pode adicionar seu idioma para a página correspondente de língua, acessando o 'Menu' do local e selecionar 'Adicionar outro idioma' no drop-down menu. Então você pode escolher seu idioma entre as opções disponíveis. Você também pode acessar a página do seus idioma clicando no código de país de duas letras (em azul) na parte inferior de uma local.

Alguém tem adicionado um lugar no meu país e escrito em uma língua estrangeira. Posso exclui-lo?

Descrições precisas em línguas estrangeiras são perfeitamente aceitáveis, como eles são feitos na página do idioma correto. A exclusão voluntária de etiquetas contendo idiomas estrangeiros é proibida.

Pode adicionar o mesmo link da Wikipédia para várias páginas de linguagem de um local?

Não. Você deve adicionar o link para a página do respectivo idioma do local. Mesmo assim, ela deve limitar-se a seção de links da Wikipédia na janela de edição do local. No entanto, você pode incluir links para artigos da Wikipédia secundários na seção da descrição.

Eu não entendo inglês. O que posso fazer?

WikiMapia é um site multilingue e suporta 101 idiomas. Embora as principais discussões são realizadas em inglês (ou seja, no fórum), você ainda pode escolher o idioma da interface da lista e desfrutar a Wikimapia.

Como posso ver a Wikimapia (ou marcar locais) na minha própria língua?

Você precisa mudar o idioma da interface para o seu idioma no menu pairando o código do país de duas letras no menu superior, clicando em 'mais idiomas' e selecionando seu idioma.

Por que alguns títulos e dicas de ferramentas em um idioma são diferentes?

Isso significa que não há nenhuma tradução desses títulos ou dicas de ferramentas no seu idioma ainda. Você pode traduzi-los em seu idioma se quiser.

Como faço para mudar o idioma da interface?

Para alterar o idioma da interface para sua língua, passe o mouse sobre o código de país de duas letras no menu superior, clique em 'mais idiomas' e selecione o idioma.

How is the default language for my created places determined?

When open a place tag the system will offer you to see the description on your interface language. If there is no description on your interface language then you'll see the tag on English, Spanish, French, German, Italian, Portuguese, Polish, Finnish, Norwegian, Russian. If there is no description on any of these languages, then you'll see the description on available language.

Quando um lugar está escrito em várias línguas, mas não a minha, como o sistema determina qual deles me mostrar?

Há uma lista dos idiomas mais populares. Se existem várias descrições de um local em diferentes línguas o sistema determina automaticamente a linguagem mais popular entre aqueles que estão disponíveis para aquele local específico.

Alguém escreveu uma boa descrição em um lugar, mas na página do idioma errado. O que devo fazer com isso?

Você deve mover a descrição para a página do idioma correto. Você também pode traduzir uma boa descrição em seu idioma, se você puder.

Pode remover a descrição de um local em um determinado idioma sem excluir o lugar?

Sim.

Quais idiomas eu deveria traduzir minha marca em um local?

Tudo o que você falar na lista de idiomas que se abre ao passar o mouse sobre código de duas letras de um país no menu superior e clicar em 'mais idiomas'.

O local que eu estou descrevendo tem diferentes nomes em diferentes idiomas. Que nome devo usar no meu idioma?

Um nome adequado para você no seu idioma. Você deve encontrar o nome oficial do local de sua língua, de alguma outra fonte e usá-lo. Se um local também tem um nome não-oficial que os usuários usam, você também pode observá-lo na descrição ou chaves perto do nome oficial. Se em um todo, o local não tem um nome oficial, use o seu nome não-oficial como principal.

Eu encontrei um local descrito em uma linguagem que não sei, mas eu quero saber o que foi escrito. O que posso fazer?

Você pode tentar traduzi-lo com o google tradutor ou qualquer dicionário disponível.

Estou usando uma interface de idioma diferente do inglês na Wikimapia, mas algumas palavras e frases são em inglês. O que pode ser feito

Você pode traduzi-los.

Posso descobrir quantos usuários usam uma determinada linguagem da interface?

Não há estatísticas sobre caso.

Eu posso ver um número de diferentes códigos de linguagem estranhos na parte inferior direita da janela do objeto, mas como posso saber o é?

Esses códigos são ISO abreviaturas para as línguas. É você passar o cursor sobre eles e espere um pouco você vai ver o nome do idioma inteiro.

Quando olho para os idiomas disponíveis, meu idioma não está lá. O que pode ser feito sobre isso?

Neste caso você deve contactar a Equipe Wikimapia. Eles vão adicionar seu idioma à lista de idiomas, ou explicar-lhe porque ele não pode ser feito.

I have created a description in a new language for an existing place object, but it is not shown in my list of created places although my place tag counter has increased by one. Why?

Because only the first one who created the place gets it in his list.

Como posso alterar o idioma na camada mapa

Você pode alterar o idioma da sua interface no menu superior, e a língua de camada de mapa mudará automaticamente..

Traduções

Como posso ajudar a traduzir a interface de usuário para o meu idioma?

Você pode ir para página de tradução e tornar-se um editor.

Como posso descobrir o status de tradução de um determinado idioma?

Você pode encontrá-lo na página de tradução.

Estou usando uma interface de idioma diferente do inglês na Wikimapia, mas algumas palavras e frases são em inglês. O que pode ser feito?

Você pode traduzi-los para o idioma da sua interface.

Imagens de satélites

Porque a imagem da minha cidade/vila é tão ruim?

Porque as imagens de satélite desta área são fornecidas pelo Google. Nós não temos nenhum impacto sobre ele, infelizmente.

Por que não posso aumentar mais o zoom em uma determinada área?

Porque o provedor de imagens de satélite não tem imagens de alta resolução desta área.

Você pode atualizar o mapa da minha localização, porque é muito embaçado/qualidade de baixa resolução?

Não, infelizmente não podemos, como as imagens de satélite são fornecidos pela Google. Isso significa que não temos idéia de quando o Google vai atualizar as imagens. Mas você pode monitorar imagens updation no site do Google, no entanto a sua página de ajuda diz que isso acontece uma vez em "cerca de um a três anos"

How can we find out where Google has recently changed their images?

Você pode tentar o Blog do Google Earth (Inglês), onde há um link para as atualizações de imagens recentes.

Quando as imagens de satélite da minha área terá mais detalhes?

Ver anterior

Quando as imagens de satélite da minha área estarão atualizadas?

Ver anterior

Posso descobrir que locais foram adicionadas mais recentemente?

Você pode usar a lista de monitoramento de países que você encontra em "ferramentas" para esses fins.

Por que todos os locais marcados na minha região estão deslocados 10 metros para o oeste?

Algumas vezes, quando o Google finalmente atualiza suas imagens, eles não conseguem alinhá-las precisamente com as imagens antigas. Tirar fotos de satélite de uma Terra esférica e adequar essas imagens em um mapa plano não é tão fácil quanto gostaríamos que fosse. Então, às vezes, ocorrem deslocamentos. Nesse caso há uma ferramenta 'Imagens de satélite lista de atualizações' (ou mapa de deslocamento). Essa ferramenta permite corrigir os locais deslocados.

O que eu devo fazer quando todos locais marcados em uma determinada área estão deslocados 10 metros para o oeste?

Ver anterior.

Eu encontrei um lugar onde, diz "sentimos muito, mas não temos imagens daqui". É assim mesmo??

Sim, é assim. Algumas vezes as imagens do Google existem em um nível de zoom mais próximo e para um nível muito distante, mas não existem entre eles.

Ferramentas de localização

Adicionando locais

O que é uma "marcação"?

No WikiMapia, uma marcação é a palavra normalmente usada para se referir a um local marcado, isto é, o retângulo com o título, a descrição etc. Em inglês, é usada a palavra "tag", como forma reduzida de "place tag". Em inglês, "tag" pode também significar o campo destinado a palavras-chave.

Já vi diferentes nomes usado para um local, por exemplo, "marca", "marcação, "objeto local" e etc. Que nome devo usar?

É melhor citar apenas local ou objeto.

Como faço para adicionar um local?

Selecione 'Adicionar local' e uma ferramenta polígono vermelho aparecerá. Desenhe os polígonos, em seguida, adicionar outras informações:

  • Idioma escolher com cuidado.
  • Título é o nome da Wikimapia mostra quando passamos o mouse sobre o local. Escreva algo curto, mas representativo.
  • Descrição. Para a descrição, como eles dizem, duas ou três linhas já está bom.
  • Links são bons, mas lembre-se de começar com "http://". Links devem vir ao final do texto, porque são consideradas fontes secundárias de informações.
  • Categorias

E clique em 'Salvar'.

  • Foto

Posso adicionar a minha própria casa?

It is undesirable to add a personal house if:

  1. it does not possess interesting details
  2. you do not recognise the potential repercussions of disclosing personal details

This aside, you are allowed to mark a building as long as it:

  • has an accurate outline
  • has a properly assigned category
  • possesses a recognizable address. This should be demonstrated by assigning a street name (via the Roads tool) and a building number in the Address section.

Que locais devo marcar

  • Any non-movable place that exists at this particular moment in time. Historical/disappeared places can be added but they must have the 'historical layer / disappeared object' category.
  • A place must have at the very least a properly constructed outline.
  • Settlement place tags such as cities, towns, villages and neighborhoods must have a properly assigned category.
  • Planes, submarines, circuses and other movable objects may be added if they are still for at least a week.

Que locais que eu não devo marcar

Por favor, pense com cuidado antes de adicionar uma marca de local, existem certas coisas que são proibidas. Locais que preencham os seguintes critérios de exclusão não devem ser adicionados:

  • Não há local marcado por este contorno.
  • O local não existe, mesmo que tenha existido no passado.
  • Local ou estrada planejada, mas cuja construção ainda não se iniciou.
  • Objeto móvel ou veículo: ônibus, carro, balsa, avião, navio etc.
  • Local inexistente onde algum evento aconteceu.
  • Local duplicado.
  • Casa particular sem endereço ou qualquer informação útil ou interesse geral.

Quais informações devo fornecer em um local?

Você deve fornecer todas as informações que você achar útil e valioso, só apenas não viole as diretrizes da Wikimapia..

Quais informações não devo fornecer em um local?

Você não deve fornecer qualquer informação que viole as diretrizes da Wikimapia.

How big should my place tag be?

For the description 2 or 3 lines is already good. If you wrote a short title, then you can provide some more information here. If you are just adding the local Starbucks, then you could consider leaving the description blank ("everyone" knows what is a Starbucks, especially if you add the correct category in the box below the description), but put yourself in place of someone else in the world. and provide them with some information. Do not copy and paste a large section of text from other web pages, but instead, just provide the link. If you're describing an airport, for example, you must not copy and paste the entire Wikipedia article, including all airlines and all the cities that have flights there. Nobody will read it, but it certainly will make things difficult for people to look for Nairobi and find it mentioned in the description of the Amsterdam Airport.

Can I add roads, railroads, rivers or even ferry routes with the place tool?

No you should not, you should use the linear tools to draw on the map. This is found under the Edit map drop down menu list, which is found at the top-left of the screen.

Lista do menu Editar mapa

Eu encontrei algo sobre a imagem de satélite, eu quero saber o que é. Devo marcar o lugar, e chamá-lo de "O que é isso"?

Não, você não deve, se você não conhece o lugar, então você não deve marcá-lo.

Devo marcar um lugar que não aparece na imagem de satélite, pois acaba de ser construído?

Sim! Uma vez que a imagem for atualizada, o local vai estar lá.

Devemos marcar locais que podem ser perigosos para visitar?

Você pode marcar locais perigosos como qualquer outro. Você também pode advertir outros usuários na descrição que este local é perigoso para visitar.

Como posso usar a seção de categorias em um objeto local?

Clique aqui para a resposta.

Eu adicionei alguns locais 2 dias atrás, mas apenas me registrei hoje. Como eu consigo os créditos pelas marcações anteriores??

Desculpe, mas não há como. E após adicionar muitos outros, você não irá sentir falta daqueles poucos de qualquer forma.

Meu local desapareceu!

Ver também: Recuperando locais/Restaurando

Provavelmente algum usuário tenha apagado o seu local que você criou, vá no menu suspenso em Tipo de mapa em Locais apagados e veja se o seu local foi apagado.

Lista do menu Tipo de Mapa onde mostra "Locais apagados"

Posso editar locais, criados por outros usuários? Podem outros usuários editar meus locais? Se assim for, eu preciso informar/pedir permissão antes de fazê-lo?

Você pode editar e não precisa perguntar para qualquer usuário, assim como eles não precisam pedir permissão a você. Mas acrescente coisas boas e não mude um ponto por uma vírgula para ficar com o seu nome no marcador.

Como faço para editar uma descrição?

Mova o mouse sobre o local desejado, clique com o botão esquerdo no canto superior esquerdo pare sobre o menu e clique em Editar está página. Depois de tudo pronto, clique no botão Salvar.

When places change, ie. they move or discontinue business, is it best to indicate that or delete the place tag?

Please see here

Alguns lugares mostram os nomes de usuários na parte inferior de uma janela de um local, mas outros lugares não tem um nome de usuário. Por que?

Elas foram feitas pelo usuário não registrado (UU).

I found several place tags marking the same place. What do I do?

Ask for the removal of the most most informative site (or recent and leave the oldest), thus respecting the establishment of the previous location. A tip: put on the map Satellite + old places (to avoid a site already created is recreated again).

Tall buildings in a city sometimes seem to be leaning sideways. How should I mark those locations?

All buildings should be outlined at their base (ground level), regardless of whether their images appear to be leaning. When the images are from directly or nearly directly overhead, the roof edges may be used to approximate the ground level footprint if they have the same dimensions.

Tall buildings and structures like radio towers appear to "lean" because of the way they have been photographed from the air. For further clarification, please read this.

Can I add places which do not exist any more?

You can, but only if you:

  • know the precise dimensions
  • add the historical layer/disappeared place category

If the above requirements are lacking, you should not add non-existent places.

Is there an easier way to find an area on the map which needs improving?

To see what area needs improving you can use status grid. If you are interested in specific map area (ie., cause you are familiar with the area and can improve it better) we recommend you to add a watchlist, so you can monitor the activity (new places, changes, deletions, etc) and know weather any new place needs to be improved.

I found some places near the north/south pole! What is going on?

Most are the result of vandals. Nevertheless, there is no valid markings indicating settlements and scientific stations.

I don't know what to write in object description. Can I copy only title in description?

No. But, if object/place has alternative name, write it.

Semi-Protection

The tag info tells me that the place is 'semi-protected'. What does that mean?

Some tags are often vandalized and needs protection, this can only be done by Advanced Users. Registered users and unregistered users can not edit tags at all.

When should I semi-protect an article?

If a site has been the victim of vandalism the best place to ask for protection is this forum thread. Only advanced users can put on protective items (tags).


Polygons

Why can't I add more points to a polygon?

There are limitations on the total number of polygon dots you can add depending on your user level:

  • Level 0 users: 200 dots
  • Level 1-8 users: 500 dots
  • Advanced users: 2,500 dots

Why can't I create big polygons and why do I get the message: "Too big polygon"?

There are limitations on the polygon size you can make depending on your user level.

  • Level 0 users:
  • Level 1-8 users:
  • Advanced users:

Can I revert a polygon to the state before it was vandalized?

Yes you can. You can do this by applying the correct polygon state of a previous revision as current.

Can I delete a polygon?

No, this isn't possible. If you think the polygon shape is wrong, you should resize it so that it is correct. If the incorrect polygon has hundreds of dots and you find it too laborious to correct manually, please contact an Advanced User to assist you.

I don't understand guideline 1.2. "A place must have at least a properly constructed outline"?

This is a minimum requirement for a place object to be acceptable. A polygon should clearly outline a map object you are marking in the aerial/satellite image. A properly constructed outline means a polygon should never overlap an area that is not part of the object. A place object should have an accurate outline but it doesn't need a title or description, although the inclusion of which is preferred for the place object to be useful. If the place object lacks proper details, it is still possible for other users to improve it.

I tried to add new points to a polygon, but I failed. What is the reason? (150 points limitation)

Regular users can draw up to 500 dots per polygon. When adding new dots to a polygon you should stick to the same limit, which means that total number of dots (first+added) should not overdraw 500 dots.

I added a polygon for a place but my edit count stayed the same. Why?

When you add a polygon to a place this reflects in line 'Polygons added to places without a polygon' in profile 'Stats', not in edit count.

Can I use polygons as arrows or waymarkers to indicate the route or direction of a place?

No. This is because arrows and waymarkers aren't real places with definable outlines. Polygons should not be manipulated to indicate anything other than the outline of a place.

Comments

Am I free to make any comment?

You are free to add comments as long as they are kept clean (no profane or obscene language), and are not directed at another user.

Also see: Comments

How do I delete a bad comment?

Only Advanced Users can delete comments.

Why are the authors of some comments shown as blue links, but others are just black?

Guests usernames are black, registered users have blue username links, which direct to their profile pages.

Photos

How do I add photos?

Open place description, hover over ‘menu’ at the top and click ‘add/manage photos’. Here you can upload new photos and delete old ones. Remember: photos that violate photo policies or just do not refer to the place will be deleted.

How do I know when a photo was taken?

You can only know who and when uploaded it (it is written below the photo). You may ask a user, who uploaded a photo, when it was taken, but we can not guarantee that he will answer for sure.

Can I make notes about a photograph?

No, unfortunately this feature is not available yet. You can only give it a name, when uploading it, and leave a comment with your notes below the photo.

Which photos should be deleted?

You should delete those photos that violate photo policies or just do not refer to the place.

As you can upload only 7 photos for every object it is also permited and even encouraged to delete photos of bad quality if only you can replace them with better quality photos.

How do I delete a bad photo?

Click on the tag where you have found the bad photo, hover the cursor over menu at the top and then click on add/manage photos. In the tab where you see Current photos hover the cursor over the bad photo, then a Delete button should appear underneath the photo, click on it and the bad photo will get deleted. It is to be noted, that this is the same place where you can upload a new photo.

How can I tell which place tags contain photos?

You can not. But you can filter all places by ‘places without photos’ category and see which places do not have photos. Therefore all places without red marks contain photos.

Can I add a video of a place?

Yes, you can provide a link from youtube.com in place description, it will be shown with a YouTube embedded player and a preview.

Under what conditions can I use the "free" images from Wikimedia Commons?

Click here for answers.

Can I add photos to linear objects: to streets, rivers, railways?

Yes.

Deletion

How do I delete a place?

Places can be deleted by selecting 'Delete place' under 'Menu' in the object's window. Please be aware that you may only delete a place as per the deletion reasons (under 3. Deleting tags) of the Guidelines.

What actions are acceptable, or even encouraged, when deleting place tags?

Before deleting an object, read the Wikimapia Policies carefully to make sure you are doing everything right. If you have any doubts about deleting a place you can discuss it on the forum or ask an Advanced User for advice.

I found some places that should be deleted, but I can't delete them since I am only a regular user (RU). What should I do?

If you can’t delete an object, it might be under an AU protection. You should contact an AU, explain you reasons and ask for help.

How long does it take for a "deleted" place to actually disappear entirely?

After you made a request to delete an object the system will inform you in what time the place will be deleted on the place page. Usually it takes five days (if removed by a regular user) and couple of hours (if removed by an AU). Between deletion request and actual disappearance of the object, a user can cancel the deletion by clicking on ‘cancel’ button.

How do I know if one of my places has been deleted?

You can check your Stats tab in your profile window. Your created places which are deleted will be shown via the counter next to Deleted from them:

Do deleted places still show up on my list of created places?

Yes. If someone deleted your places they still will be written in ‘Places and streets created’ line (and ‘Deleted from them’ line as well), but they will be marked as deleted and you won’t get experience point for them.

How many places can I delete per day/week?

It depends on your user level. On the first user level you can delete three places in one hour only. UL 2 - ten objects in ~16 minutes, UL3 - twenty objects in ~13 minutes, UL4 - thirty in 5 minutes, UL5+ - eighty in 2 minutes, AUs can delete 200 objects in 90 seconds.

In China many place tags are marked ?????(cn). Should I delete them?

No, you should not delete them. Seeing such symbols simply means that your computer does not maintain Chineese symbols.

If a business, shop, store etc, moves or is shut down, should I delete the defunct place object?

If the building still exists, and it hasn't been demolished, it should not be deleted. We recommend you update the place object's article by describing its present function. It is essential you update its title, description, address and category to reflect the change.

Why do deleted objects still show up in Google search results?

Objects put up for deletion will be removed after a specified time. However, Google will continue to display the deleted/outdated information until they update their own search results to show the latest web pages. This is because Google takes 'snapshots' of web pages it examines and caches (stores) that version as a back-up. The cached version is what Google uses to judge if a page is a good match for your query. Unfortunately, these stored pages may be outdated until they are updated. You can either be patient until Google removes the outdated data or you can contact them here.

Linear Tools

Roads

I cannot add roads

If you are a new user, it is most likely a temporary limitation has been placed on your ability to use the "Road" tool because your experience level is too low. To increase your experience level, you must first add places to the map with the "Add place" tool or edit previously created objects. Please make sure the places you add are accurate and proper. Once you have gained enough experience with the "Add place" tool, you will be allowed to use the "Road" tool. The restriction is necessary because the "Road" tool has specialized features that new/inexperienced users find difficult to use properly. Adding roads requires skill and so it is only available to experienced users who are familiar with the use of other tools. Click here for more on experience levels. If you have suddenly lost the ability to add roads then you will need to create a report topic in the forum here and a bug report here.

Should I add multiple road segments to mark individual lanes in a road?

Only if a physical divider is present between those lanes. Otherwise use segment options to set lanes number.

What road type should I use to mark a road?

Depending on the type of the road (dirt road, courtyard road, street/lowt raffic, road/high traffic, highway).

Am I allowed to enter the zip/post code in the title field along with the road name?

You should really not, however you may include the zip/post codes in the description field.

Railroads

This tool allow you to map the railway segments onto the map page. To have more information about the use of this tool, please see Railroads section

Rivers

Ferry

Can I use the ferry tool to mark rivers and vice versa?

No. This tool is only for the mapping of genuine ferry routes. To map river you must use the river tool.

Interface

Wikimapia Screen

How do I use all those things on the Wikimapia screen?

Click here for answers.

When I look at place's description page, there is a line near the top that says, for example, "World/xxxxx/yyyyy/zzzzz". What is this telling me?

This is a breadcrumb line and shows a list of places according to administrative levels. Please be aware this list is not a precise indication of the place object; it is only to be referred to as an approximation of places near to the place object.

What is 'Hotel booking' in the menu under my username?

‘Hotel booking’ is a useful tool for tourists. If you are planning to visit any specific place in short time, you can find it on the map and click on ‘Hotel booking’ under your username. Afterwards you will see all hotels marked with special icons. This allows you to choose and book a hotel depending on its geographical position. Click on any hotel and see its page on booking.com.

What is Distance Measure and what can I do with it?

It is a tool which allows to measure the distance between two points. To do this you need to mark on the map both points or a detailed route from one point to another and the system will calculate its length. Afterwards you may send the link of what you see on the map to your friend by sending URL of the page on the top of your browser.

What are those buttons underneath the menu bar?

Those are Add place, Distance measure (see previous) and Zoom.

What are all those options under the 'Map type' menu?

Those are different map types that you can choose depending on what you are searching for.

What are all those options under the 'Categories' menu?

Those are categories that system offers you on default. If you are searching for a category that is not in the list, you need to type it in ‘Search categories’ bar or find it in ‘Categories hierarchy’ in tools.

Why is the tooltip (when I hover over a place) not always the same as its title?

Actually, they should be the same. If they are not, please, report about it.

What do the red dots under the names of places mean?

Red dot under an object name means that the object is a city.

What are the icons in some places and what do they mean?

These are category icons, they are shown even if you do not using category filter. If you want to know their meaning open ‘Rendering of categories’ in ‘tools’ section.

User Profile/Account

Why should I register?

While you are an unregistered user of Wikimapia you can use a limited amount of tools and options only. Since you are registered you can gain experience points, advance your user level and get access to new tools. Besides, only registered users can read and post on forum.

Do you have any advice for new members?

Yes, you can read them here.

It says in my profile that I created 106 places. But I can only count 82. What happened to the other places I've created?

Apparently they were deleted, so you can find them in ‘Deleted from them’ line.

Can I see how many places I have deleted?

In stats section in your profile you can see the list of all your actions including ‘Places requested to be deleted’ and ‘Place deletion requests cancelled’.

How do I mark my own location? Why should I?

To mark your location find ‘Choose your location’ at the top of your profile page. Then choose your location by positioning the map and placing the marker. Location may be approximate for privacy. Your location will be visible to other users, so they could figure out where are you from.

How do I delete a message someone sent me?

Unfortunately you cannot delete a message, it will stay permanently in your inbox.

Is there any way I can change my user name? I hate this one!

This is not an easy task. You really should have thought of this before registering! If you really have a good reason, you must send an e-mail administrators in WikiMapia@gmail.com. They may be able to help you. Otherwise, you have two options: 1) Learn to live with it, or 2) abandon the account and start a new, re-registering.

Someone has stolen my Wikimapia account and password. What can I do?

Send e-mail to administrators in WikiMapia@gmail.com. Ask to have your password reset. Remember that the thief may have changed your e-mail, so be prepared to give evidence that you really are the original owner of the account. And be ready to apologize for who the thief might have offended

I don't want to be part of Wikimapia any more. How do I delete my account?

Unfortunately you cannot delete your account, alternatively you may want to change your password to something you will not be able to remember easily or you can stop visiting Wikimapia altogether which is even more easier.

Place Search

How do I search for something?

Type the name of the place you're looking for in the search box in the Wikimapia Menu Bar at the top of your screen, and press the Search button. A list results matching your query shall be returned in the sidebar. You can also tailor your searches by location or coordinates by choosing the respective tabs underneath the search box in the sidebar.

Categories

What are Categories?

Category filter is a tool that allows you to search for places of one type (ie. bars, hospitals, etc) by their category.

How do I search for something?

You just need to hover over ‘Categories’ on the top menu and either choose the category you are looking for (if its shown) or search it in ‘Search categories’ bar. Then you’ll see that all the places on the map that fit your category will we have red marks. To quit a category search click ‘cancel’ on the bottom of the map.

How can I find, for example, theaters in one city?

See previous

Community

Forum

When can I join in the forum discussions?

As soon as you are registered.

Why am I not able to post into the forum?

Every regular user can post into the forum. If you can not then you are either an unregistered user or you were banned on forum for guidelines of Wikimapia forum violation.

Should I ask a question anywhere in the forum, or should I start a new topic?

If there is already a topic that refers to your question, you can post your question there. You should start a new thread only if there is no topic alike. Remember: Off-topic posts may be deleted by moderators.

How can I make sure that someone sees my posting in the forum? (should I post it in all sections?)

There is no way to guarantee that someone will certainly see your posting, but new postings usually appear on the top of the forum page, so users might see them.

I posted a message in the forum, but I have changed my mind. Can/should I delete it?

You can delete your message only during a short period of time after posting. In other situation you can not delete your messages, only forum moderators have such power. So you can contact one of them and explain the reason why your message needs to be deleted.

I added a photo to my profile, but my forum posting still shows "no foto"?

Wait for a while. It may take some time.

I remember seeing something discussed in the forum last week, but now I can't find it. Is it possible to find it again?

On such a case there is a search bar at the top right corner of the forum page.

Why do forum messages always run off the right side of my screen?

The forum is designed for a screen resolution of 1024x768 or higher. If yours is set to less than this, the forum display will be wider than your screen.

How can I make a text bold, italicize or underline it?

You will have to use square brackets [][/]

  • for bold: [b]text[/b]
  • to italicize: [i]text[/i]
  • to underline: [u]text[/u]

How to embed images?

to embed image: [img]url goes here[/img]

Other Users

How do I find out where another user lives

If a user marked his\her location you may figure out where is he\she from. Otherwise, you need to ask directly to the user, but be ready for a disappointment, since many users prefer to keep your privacy.

How can I contact another user?

Find it (a) in the forum or on a map of users, or the link somewhere that he (a) has described or discussed. Click on your username. This will open the user profile that you want to contact. Click "send message to this user", type your message in the text box and click the "send message". The message you sent is shown above a new text box empty. That's it: do not click the button "send message" again. If you have already sent a message to this user, you name it (a) will be on your list of contacts: open your profile, click on "Messages", find the desired user name and proceed from there.

How do I contact a user if I only know his username?

You can find him/her by rank. Find 'Users rank' in a 'tools' section in your profile. In the window that opens, there is a search field 'Search username'. Enter the user name and click 'search'. Note that the name must exactly match the user (no matter, however, if the letters are uppercase or lowercase). If you have trouble finding it, you can ask for help from other users in the forum. Maybe some of us may find the desired user.

How can I find out the email address linked to a user account?

You can not. This information is private. You will not find any e-mail here. The only way is to ask the user, by sending him a message.

I have a disagreement with another user. What should I do?

Bring the items to the forum. We will mediate the "ceasefire" between you and another user.

Someone keeps editing my places!

If you have a dispute, please notify the fellow user and moderators in the Wikimapia Forum. They'll try to resolve issues, but only if parties are willing to discuss their sides of the issue accurate and fairly.

What is a sockpuppet?

English Wikipedia page says: "sockpuppet is an online identity used in order to deceive the other members of a virtual community. In its initial use, a "sockpuppet" was a false identity through which a member of a community on the Internet manifests itself while pretending that it does not, as does a puppeteer manipulating a puppet. In WikiMapia, a "sockpuppet" is someone who has a second account.

Is it acceptable to have a sockpuppet?

For most users, no. However, there are users who have higher levels "sockpuppets" for experiments. They are useful in this regard.

User Levels

What is the difference between user levels?

The higher user level you are the more tools and options are available for you.

What are the advantages & responsibilities of being an advanced user?

Receiving Advanced User Status will grant you access to following tools and privileges:

  1. Ban tool
  2. Protection
  3. Deletion/restoration of comments
  4. Faster object deletion
  5. Up to 2.500 points per polygon

Beeing an Advanced User means you need to look after the map. For example, coordinate and encourage users, help new users, arrange debates, keep track of changes on the map, i. e. editing or deleting objects and comments, set temporary protection on objects in case of edit wars.

How do I become an advanced user?

There is no a defined formula for becoming an AU. Just contribute to Wikimapia and your efforts will be noted. In practice, recommendations are given of possible AU forum and if there is a consensus, so administrators can choose to promote you. These recommendations are based on the overall quality of their contributions, their visibility in the Forum and its suitability to the ideals of WikiMapia.

Will a high rank qualify me to become an advanced user?

A high rank itself can not make you an advanced user. Though the more you contribute to Wikimapia the higher is you rank, so the closer the moment that you may be offered to become an advanced user..

How many places do I have to mark to become an advanced user?

All these questions have the same answer: There is no magic number you need to achieve because the promotion UL2 is a manual process done by administrators, and this is not automatic, regardless of what numbers you have.

How many good votes do I need to become an advanced user?

See previous

How long should one be a regular user to become an advanced user?

See previous

Why is my account marked as limited/banned?

If you were banned you’ll get a notification message, that explains the reasons and proofs of your ban. In addition, you’ll see a red window on the right of your profile page that notifies you about the reasons and details of limitation.

How can I tell what user level a user is?

In profile of every user there is a number of his user level.

Vandalism

What is vandalism?

Deliberate actions aimed to corrupt information. Vandalism can take many forms. For example: removing correct, useful information from place tags, or adding false or offensive information. Deleting correct and useful tags, moving tags away from their correct locations, adding offensive photos, adding/re-shaping polygons so that they depict nonsensical/obscene shapes and replacing a place tag's description with one in a different language (instead of adding the new language), deliberately creating duplicate place tags, all constitute vandalism. Disrupting the forum is also considered vandalism.

My place tag has been vandalised. What should I do?

Post a message with the details in the section User behaviour and vandalism Forum WikiMapia. We're here to help.

How can I revert the tag to the state before it was vandalised?

Find ‘History’ in ’menu’ in place tag, find the revision that you think is a vandalism and click ‘Undo this revesion’.

How do restore a vandalized description to what it used to be?

See previous

Is is possible to protect articles that are vandalized often?

Yes. Advanced User can "semiprotect" a place. If you want a place to be semi-protected, then send a request in the section Correction support forum.

Banning

What is a ban?

A limitation caused by disregarding, violation or misinterpretation of the rules.

If I am banned and believe that I do not deserve it, What can I do?

Restrictions and banning are applicable to users who infringe Wikimapia's policies. Read the policies and make sure that you didn't violate any of them. If not, contact an AU and explain your reasons. AUs have the power to ban and unblock users, so he/she might help you.

How can I report a bad user so that he/she is banned quickly?

You should contact an AU and explain your reasons. AUs have the power to ban users, so he/she might help you.

Voting

Why should I vote for a user?

You should vote for a user if you want to provide a positive feedback about his/her contributions to Wikimapia, to encourage a user.

How do I vote for a user?

If you have 2+ user level you can vote for other users. Click on a user profile page, click on ‘votes about user’ and you’ll see a green voting form above a list of users who have already voted for a user.

When can I start to vote for people?

As soon as you are 2+ level

Is there a reason I can't vote for users?

No, there is no such a reason. You can freely vote for a user if you want.

Is it proper to ask for votes?

No. Voting for someone means you want to provide a positive feedback about users contributions to Wikimapia. So asking for votes is poor behavior.

How can I get more votes?

The more valuable places and useful information you add the more people would like to vote for you

Someone gave me a good vote. Should I do the same for her/him?

If you find that user deserving a good vote for his efforts on Wikimapia. If not - do not vote for a user only just to thank him for his good vote for u.

How do I remove an unwanted vote?

You may delete an unwanted vote if open the list of users, who voted for you, in your profile.

Someone said I voted too frequently. Is there a limit?

No there is no such a limit.

Should I give a good vote to a user who is No.1 in the ranking system?

If he is No.1 in ranking system then he might add a lot of good information. If do find it good - vote for him, if not - do not vote.

Error Messages

"Sorry, you are doing many actions in a short period of time, please wait a while and retry your action"

There is a limit on similar actions that a user can do within a certain period of time (i.e. a regular user can only delete three places in an hour).

"Too long polygon"

There are limitations on the total number of polygon dots you can add depending on your user level:

  • Level 0 users: 200 dots, ~31.64 km²
  • Level 1-8 users: 500 dots, ~244.14 km²
  • Advanced users: 2,500 dots, ~996,006 km²

"Too big polygon"

See previous.

"You cannot change your vote, you started vote, you may only completely unset it"

This message belongs to a defunct system for ban voting therefore it should not appear. If it does appear, please create a report topic in the forum here and the bug reports list here

The message used to indicate that a ban initiator could not unset his/her vote if others voted after him/her. This restrictive procedure was necessary to stop a ban initiator from withdrawing him/herself from a ban he/she was responsible for starting.

"You must remove the child objects before deleting the object"

This message means you can not delete an object as there are child objects that refer to it. You need to delete them first.

"Wikimapia has just updated! Please reload the page or press shift + ctrl R in order to apply fixes and enjoy new features"

This message means that Admins have just made some changes in Wikimapia, so you need to reload the page to see the updated version of Wikimapia.

External

Can I see Wikimapia places on Google Earth?

Yes. You can download Wikimapia layer on Google Earth.

Can I place part of the map on my own web page?

Yes! Find the screen you want to place on your page. Place your mouse over "WikiMapia" in the upper left corner and select "Map on your page" A popup window will appear with the corners of a rectangle. Just push the corners of the rectangle to resize the box and then copy the html code that is shown and paste it into your page.

Can I use Wikimapia with a GPS device?

No, unfortunately this feature is not available yet.

What browser do you recommend to use with Wikimapia?

Any modern one, Google Chrome, Firefox 3.6+, IE9+, Opera, Safari.

How do I make a jpeg or bmp shot of specific part of the map?

First, check the licence of satellite photos provider, then capture the screen and transfer the picture into whatever format you need.

I want to send a Wikimapia page to a friend. How do I do that?

If you want to send a link to a specific area of Wikimapia map use URL of the page on the top of your browser.

I clicked a Wikimapia link that someone gave me. Why am I seeing all place descriptions in Spanish now?

The person who sent you the link used Spanish as their language. Place your mouse over "WikiMapia" and select "Change language". Select the language you want.

How can I print the map with the names of the locations (without using another application to overlay the points and names)?

The best you can do is capture the screen and print it.

Advertising

I own a business. Can I tag it?

Yes, you can tag it. You can give factual information: company name, address, what you do or sell, how long has the company, a link to its website, that sort of thing. You should not include promotional material ("the best in town", "good prices", prices in general ...), that would be considered propaganda. On the other hand, you can say: "See my website for availability and prices."


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