TO THE OWNER OF VILLA MONICA RESORT IN PATEROS "PLEAE TELL YOUR STAFF TO HAVE MANNERS ESPECIALLY WHEN TALKING TO YUOR GUESTS" AND PLEASE BE AWARE OF YOUR RESORT RULES AND REGULATIONS. IF YOU HAVE TIME, TALK TO MISS WENG ABOUT WHAT SHE DID TO US YESTERDAY WHEN WE ARE TRYING TO TALK TO HER ABOUT YOUR POLICIES...... IF I WERE YOU I WILL FIRE HER BECAUSE SHE IS VERY RUDE WHEN TALKING TO YOUR GUEST. I HOPE YOU WILL TAKE TIME ON THIS MESSAGE. TRY TO ORIENT YOUR STAFF WHEN TALKING TO GUESTS ABOUT YOUR REGULATIONS. YOUR TIME SCHEDULE IN ACCEPTING GUESTS IS NOT COMPLETE. TRY TO WRITE IT IN A NICE PAPER AND MAKE SURE THAT IT HAS COMPLETE INFORMATION'S REGARDING YOUR POLICIES.
FELY
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