Axiom Telecom (Dubai)

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  Naim (guest)

  One of the worse organized service centers! It took a full hour+ to drop my phone which is still under warrenty!!! There were like 20+ people waiting and only 2-3 counters servicing both the incoming for repair and outgoing/ delivery of mobiles. Each repair would take around 10-15min so you can imagine that alot of people got impatient and left so there were a lot of no show numbers! I'm not sure who monitors the response times but seriously things needs to be reviewed and fast and definitely a better managerial and customer service in charge to be present! Thanks

  14 years ago | reply | hide comment