OBI (Moscow) | OBI (retail chain), home improvement / hardware store, open 24 hours, 2003_construction, building materials shop, supercenter

Comments

• 
  Alan (guest)

  Good afternoon team, perhaps you can help me ? I was in your Volgograd store today and was treated appallingly by the security staff on exiting the cashier after paying for our items. We were forcibly detained and prevented from exiting the building and accused of stealing. After checking all our items and receipts we were allowed to leave. We have made many large purchases and spent a lot of money in your Volgograd store and this was a very bad experience and against Russian law. All your OBI staff are fantastic and always helpful but the security staff are poorly trained and do damage to your company image and good name. I have made a complaint to the police and the region investigation committee so I hope all will be resolved.

  6 years ago | reply | hide comment