Chalong Honda Motorcycle Shop

Thailand / Phuket /
 service - Do not use, motorcycle dealer / shop
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This small licensed Honda Motorcycle Shop has a bad reputation on Phuket for its unprofessional treatment of customers. Customers have witnessed mechanics taking used parts off of other motorcycles in the bay to be used as replacement parts for their motorcycles. These customers claim they were charged the full 'off rack' price when receiving used replacement parts.

Other customers claim the shop intentionally lied about the completion time for services or repairs. Promises from the Honda Shop to call the customer before closing time have repeatedly failed. Numerous expats living on the island have spoken about the unprofessionalism of this shop. Those who confront the dealership about such matters have been treated with hostility. Attempts to speak with a manager are reportidly ignored by the staff with claims the manager is not available.

Honda owners are highly recommended to deal with the main Honda Motorcycle Shop in Phuket Town or smaller privately owned motorcycle shops with higher standards of professionalism.
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Coordinates:   7°50'0"N   98°20'50"E

Comments

  • I have to agree. This bike dealer is just bad. Dont bother to bring any bike to repair. You get it back with scratches and half done or parts fall off after a short while due to wrong fixing. If you go back then to complain they charge you again. No need to tell them that its their fault ... you just get looked at stupid. I brought a brand new CBR once their to just get the chain adjusted and had all kinds of scratches on the bike afterwards. Another time i had it there after a small accident and got it back with bad paintjobs (done by can) and parts felt off coz they used no locktight. Sure i had to pay for the parts again when i complained. Im done with this dealer and recommend everybody to avoid them. Very bad !!! Almost forgot. Sometimes you dont even get a proper invoice. Just something written by hand on a sheet of paper. Guessing they cheat on their own employer. Better use the one on Chaofa West Rd. Service and such is not better here though but at least they are not so damn arrogant.
  • Agree. I just stopped going there. Their biggest problem is the woman parts manager there. Arrogant woman. I went to Phuket town to get an oil change on my PCX yesterday, and I thought that they made a mistake on the price, was so much cheaper
This article was last modified 15 years ago